I like learning new things and solving difficult problems.

About Me

Senior Full-Stack Engineer and Technical Leader with 15+ years designing scalable SaaS architectures, optimizing high-volume systems, and driving engineering excellence across cloud-native environments.

15+

Years of Experience

Get in Touch

Have a project or question? I’m here to chat and collaborate.

Phone

+14075901262

Email

richard@mcqsoft.com

Projects

A glimpse at my latest web design and online store work.

Web Development

Previous projects and/or companies I've worked with in the past.

Etsy Store

Digital files for Makers and Crafters as well as 3D printed and personalized goods

My Journey

Over the years, I've crafted websites that blend clean design with seamless functionality, focusing on user experience and responsive layouts.

Passionate about coding and creative problem-solving.

Work

Senior Technical Support Engineer

ServiceNow

2024 - 2026

Owned resolution of 100+ complex backend performance and functionality issues monthly across customer instances, leveraging platform knowledge, AI tooling, and cross-team collaboration.

Senior Web Developer and Architect

Workbay

2021 - 2024

Architected and developed scalable, multi-tenant RESTful backend services using Node, TypeScript, NestJS, Python, Go, and Prisma ORM, reducing API response times by 40% through targeted performance optimizations.

Lead Web Developer & IT Administrator

GS Line

2020 - 2021

Architected and led full-stack development of a Stanley Black & Decker portal using OpenCart (PHP), React frontend, and MongoDB/MariaDB, serving 2500+ users with seamless data flows.

Director of Technology & Development

The Storage Group

2017 - 2018

Led a team of developers and designers in building SaaS products using Node.js, PHP/Laravel, Yii2, Python, and MongoDB/PostgreSQL; integrated multiple REST/SOAP APIs (Google, Twilio, SiteLink, Yelp, Yext).

Mid-Level Developer

The Storage Group

2016 - 2017

Maintained and developed client WordPress sites using PHP, CSS, HTML, jQuery, Bootstrap, and JavaScript. Backend development of SaaS platform(ClickandStor®) for online self-storage rentals using PHP, SQL , CodeIgniter framework, REST, and SOAP technologies.